Delivery
For iinformation on delivery please click here.
Returns
For our returns information please click here.
Sizing
For sizing information please click on the 'work out your size' button on the page of the style you are looking at (you'll find it underneath the size boxes).
Please email contact@promroyalty.com. And remember, we can arrange a collection and refund or exchange any dress returned within 7 days of delivery!
Dress Lengths
Prom Royalty brand dresses measure 59 inches from throat to floor. For more info please click here for our sizing guide. If you require any further help please email contact@promroyalty.com.
Adjusting the lengths of our dresses is a fairly simple job which could be carried out by any good seamstress or dressmaker.
As customising dress lengths requires the customer to be present, we regret that we are unable to carry out dress alterations for our customers.
Shops
Prom Royalty is an online company. Because we are an online company we do not have any shops. We also do not supply any shops.
The only place to buy Prom Royalty gowns is this website, and the only way to try them on is to order them.
Don't worry! We have a 7 day money back guarantee. So if you didn't like the dress you ordered, you can return it for a refund or exchange. For more info about returns & exchanges click here.
Payment Methods
We accept Visa, Visa Delta, Maestro, Switch, Solo, Mastercard and Visa Electron.
We also accept payments via Paypal.
You will be given a choice of how to pay during the checkout process.
The Dress Register
Prom Royalty operates a Prom Royalty Dress Register for customers purchasing Prom Royalty brand dresses for UK school proms.
If you need help or info relating to the Prom Royalty Dress Register please click here.
Please note that only Prom Royalty brand dresses can be registered. Prom Royalty brand dresses are as follows: Alexandra, Ava, Anais, Bella, Ella, Gabriella, Jasmine, Valencia, Serena, Amelia, Lauren, Nicole, Celina, Mia & Rimini.
About Us
Click here to learn more about Prom Royalty.
Dress Care
All our gowns are specialist dry clean only.
Your Order
If you have any queries regarding your order please email contact@promroyalty.com.
Prom Royalty operates a Prom Royalty Dress Register for customers purchasing Prom Royalty brand dresses for UK school proms.
If you need help or info relating to the Prom Royalty Dress Register please click here.
Please note that only Prom Royalty brand dresses can be registered. Prom Royalty brand dresses are as follows: Alexandra, Ava, Anais, Bella, Ella, Gabriella, Jasmine, Valencia, Serena, Amelia, Lauren, Nicole, Celina, Mia & Rimini.